Let’s be safe! Wash your hands, Wear a Mask, Stay 6ft apart!

Update on COVID-19 

AID Atlanta cares deeply about the health and well-being of our clients, patients, members, volunteers, and staff. AID Atlanta has adopted physical distancing practices with specific attention to our mission-based programs. 

Wellness Center: HIV Testing, STI Screening, PrEP Education and Therapeutic Treatment

During the pandemic, we’ve made great efforts to ensure that patients still received the quality of care and services needed to help them live healthier lives while maintaining their safety and that of our staff. To keep you informed about the measures we’ve taken, here are just some of the things we’ve implemented:

  • Mandatory COVID 19 screenings, including daily temperature checks, screening questionnaires completed for all staff, patients and visitors coming to our physical locations in Midtown and Newnan.
  • Protective safety shields have been installed at reception counters, the pharmacy counter and HIV/STI testing areas
  • Hand sanitizer is available throughout the building and masks are mandatory for all.
  • Comprehensive HIV Health care services are being provided via telehealth and in-person appointments.
  • HIV/STI testing and treatment is being provided following CDC guidelines for patient contact and social distancing.
  • We are offering at-home HIV Test kits for those who are unable or nervous about coming in.
  • Our AHF pharmacies are open, with free delivery/mail order and in-person medication pick up options.
  • Case management, mental health, and medication assistance programs are being provided through telehealth and in-person visits.
  • Our Georgia HIV/AIDS Infoline remains open as a critical resource for callers (800) 551-2728
  • If an individual has already been screened for an STI and have positive results or are presenting visible symptoms, and need treatment for STIs, or they have a need to refill PrEP medications, they should call the Wellness Services Center (404-870-7741) to discuss treatment options.
Health Care Center (HCC) and Pharmacy

  • HIV Health care services are being provided via telephonic consultations. For our Midtown location, patients should please contact the HCC regarding their upcoming appointment at 470-283-7349. For the Newnan location contact 770-252-5418. If the provider deems it medically necessary for them to come in and be seen for treatment or lab work, they will make the necessary arrangements for them to come in. Also, if they are a patient of the HCCs, AND are experiencing fever, flu-like symptoms, coughing, shortness of breath, etc., please call the Nurse Advice line at 888-993-2880 to discuss treatment options.
  • HIV and STI screens are being conducted allowing 3 people at a time. After you check-in you will be asked to wait in your car for a callback/text message.
  • Pharmacy hours are 9am-6pm however the pharmacy is providing pharmacy services primarily through delivery and mail order. If they have a question about their medications, call first at 404-879-3990. We are asking that patients/members not to come to the building site without clearance from their provider or pharmacist.
Client Services: Case Management, Housing Assistance, AIDS Drug Assistance (ADAP), Health Insurance Continuation Program (HICP), Behavioral Health

  • All client services are being provided via telephone consultations or email. Existing clients/members of any of the programs listed above should speak with their social service provider about their current needs. Contact the Information Hotline at 800-551-2728 if they need the number to their case manager, patient benefits specialist, or behavioral health specialist. Currently, AID Atlanta is no longer accepting new applications for housing financial assistance due to lack of funding. Members seeking housing assistance should contact the Central Intake line at HOPE Atlanta for more information about housing assistance at 404-574-1693.

For more additional information about AID Atlanta services, or other HIV/STI services across the State, please contact the Georgia Information/Hotline which is operated by AID Atlanta at 800-551-2728.

Please note that due to the reduced number of staff onsite, callers may have to leave a message to reach their respective provider, case manager, etc. which will be checked throughout the day by the respective staff persons. Your patience during this crisis is much appreciated.


Additional resources:

CDC – Info on COVID-19
WHO – advice for the public: Myth busters
The Body - What You Need to Know About the coronavirus and HIV



General Information: (404) 870-7700
STI Testing: (404) 870-7741
Volunteer: (404) 870-7764
Comment Line: (404) 872-0600