AID Atlanta’s CAB is an advisory committee of clients, patients, and community members whose role is to share individual and committee points of view on the customer experience. The advisory board meets monthly for a consistent feedback loop to and from agency management. CAB members review services, give recommendations, bring new issues to the attention of the agency, and address other tasks as necessary. The CAB may also help with agency improvements by participating in specific projects. The committee meets a minimum of 4 times per year, but monthly is the goal. CAB members make recommendations for improving the quality of services as they relate to any aspect of care and services.
AID Atlanta wants to hear from the community and those who are accessing services. We hope to engage our members as active participants in our quality improvement efforts.